Skip to main content
Open menu

Zen Internet

Openreach · CityFibre

Rochdale-based independent ISP known for UK-based support.

Rate Zen InternetOfficial website (opens in a new tab)
Excellent1,450 verified votes · high confidenceThe NetScore is 867 out of a possible 1000, which falls in the Excellent band.

Score breakdown

Customer Satisfaction & Voting · 35% weight
892/1000
Customer Support · 25% weight
908/1000
Affordability & Value · 25% weight
779/1000
Reliability & Performance · 15% weight
889/1000
Rank
#2
Eligible votes
1,450
Confidence
HIGH
Last calculated
29 Oct 2026, 21:16 · v1.1

NetScore history

800875950May 26Jun 26Jul 26Jul 26Aug 26Sept 26Oct 26
View as table
NetScore history
DateNetScoreRank
02/05/20268702
01/06/20268692
01/07/20268692
31/07/20268692
30/08/20268682
29/09/20268682
29/10/20268672

Available packages

Availability varies by address. Check your postcode to confirm.

  • FTTP
  • Openreach

Price rises: Price fixed for the full contract

Zen Internet

Full Fibre 100

  • FRITZ!Box 7530
  • £0 setup
Download
100 Mbps
Upload
20 Mbps
Contract
24 mo

£32.00/mo

Total £768.00 over 24 mo

NetScore867/1000ExcellentSee deal at Zen Internet (opens in a new tab)

Price checked 29 Oct 2026, 21:16. We may earn a commission — it never affects scores.

  • FTTP
  • Openreach

Price rises: Price fixed for the full contract

Zen Internet

Full Fibre 500

  • FRITZ!Box 7530
  • £0 setup
Download
500 Mbps
Upload
70 Mbps
Contract
24 mo

£42.00/mo

Total £1,008.00 over 24 mo

NetScore867/1000ExcellentSee deal at Zen Internet (opens in a new tab)

Price checked 29 Oct 2026, 21:16. We may earn a commission — it never affects scores.

Verified customer reviews

Write a review

  • Rock-solid connection

    Satisfaction 8/10

    Setup was quick and speeds have matched what was advertised every evening.

    Verified customerLS1 areaCustomer for 4 months29 October 2026

  • Support actually picks up

    Satisfaction 8/10

    Had one outage, got through to a UK agent in minutes and it was fixed the same day.

    Verified customerEH1 areaCustomer for 35 months29 October 2026

  • No surprises on the bill

    Satisfaction 8/10

    Price has been exactly what I signed up for. Would happily recommend.

    Verified customerE14 areaCustomer for 21 months29 October 2026

  • Rock-solid connection

    Satisfaction 10/10

    Setup was quick and speeds have matched what was advertised every evening.

    Verified customerLS1 areaCustomer for 18 months29 October 2026

  • Support actually picks up

    Satisfaction 8/10

    Had one outage, got through to a UK agent in minutes and it was fixed the same day.

    Verified customerG2 areaCustomer for 29 months29 October 2026