SYMMETRICAL SPEEDS24-mo term
Community Fibre 150Mbps Full Fibre
Full fibre over the Community Fibre network
£21.00/ month
- Download Speed
- 150 Mbps
- Upload Speed
- 150 Mbps Symmetrical
- Setup Cost
- £0.00 Free
- NetScore Grade
- 856 / 1000
INDEPENDENT UK TELEMETRY & AFFORDABILITY INDEX
Finding Affordable UK Broadband Starts with NetScore.
Unsponsored, raw-packet verification across 82 Openreach and Altnet fiber grids. No sponsored placements, no affiliate bias—just mathematical service clarity.
- Validated Citations
- 16,534+
- Verified Votes
- Hardware Probes
- 18.4M
- Daily Telemetry Pings
- Integrity Lock
- 0.00%
- Zero-Paid Placement
METHODOLOGY ARCHITECTURE
The Four Pillars of NetScore
Standard comparison engines make money when you buy expensive packages. NetScore ranks strictly on verified customer outcomes, contract stability, and service quality.
Real Affordability
Uncovers hidden installation surcharges, router delivery fees, and predatory annual CPI + 3.9% price creep over entire contract durations.
Weight in algorithm: 25%
Zero Sponsored Ranks
ISPs cannot buy higher placement, sponsored banner takeovers, or artificial "Editor's Choice" awards. Calculations are strictly code-governed.
Sponsored weight: 0%
One-Touch Switch
Built around Ofcom's One Touch Switch (OTS) process. Switch providers between Openreach and Altnet lines without downtime overlap.
Ofcom OTS process guide
Consumer Rights Codex
Plain-English guides for speed standard breaches, automatic downtime compensation, and free contract cancellations.
Free escalation guides
Official UK Provider Rankings
Q4 2026Live scores aggregated across 16,534+ verified customer votes.
| Rank & Provider | Network Infrastructure | Avg Download | Latency (Ping) | Price Lock | NetScore | Audit |
|---|---|---|---|---|---|---|
#1 HyperopticFull Fibre Altnet | Hyperoptic | 489.2 Mbps | 9.2 ms | Guaranteed £0.00 | 888/ 1000 | Details for Hyperoptic |
#2 Zen InternetNational Carrier | Openreach • CityFibre | 512.6 Mbps | 4.8 ms | Guaranteed £0.00 | 867/ 1000 | Details for Zen Internet |
#3 Community Fibre+£2.00/mo April Increase | Community Fibre | 928.0 Mbps | 6.1 ms | +£2.00/mo April Hike | 856/ 1000 | Details for Community Fibre |
#4 Plusnet+£3.00/mo April Increase | Openreach | 144.3 Mbps | 18.4 ms | +£3.00/mo April Hike | 724/ 1000 | Details for Plusnet |
| Rank & Provider | Network Infrastructure | Avg Download | Latency (Ping) | Price Lock | NetScore | Audit |
|---|---|---|---|---|---|---|
#1 Virgin Media+£4.00/mo April Increase | Virgin Media | 489.2 Mbps | 9.2 ms | +£4.00/mo April Hike | 513/ 1000 | Details for Virgin Media |
#2 BT Broadband+£3.50/mo April Increase | Openreach | 512.6 Mbps | 4.8 ms | +£3.50/mo April Hike | 588/ 1000 | Details for BT Broadband |
#3 Sky Broadband+£3.00/mo April Increase | Openreach | 928.0 Mbps | 6.1 ms | +£3.00/mo April Hike | 655/ 1000 | Details for Sky Broadband |
#4 HyperopticFull Fibre Altnet | Hyperoptic | 144.3 Mbps | 18.4 ms | Guaranteed £0.00 | 888/ 1000 | Details for Hyperoptic |
| Rank & Provider | Network Infrastructure | Avg Download | Latency (Ping) | Price Lock | NetScore | Audit |
|---|---|---|---|---|---|---|
#1 Community Fibre+£2.00/mo April Increase | Community Fibre | 489.2 Mbps | 9.2 ms | +£2.00/mo April Hike | 856/ 1000 | Details for Community Fibre |
#2 HyperopticFull Fibre Altnet | Hyperoptic | 512.6 Mbps | 4.8 ms | Guaranteed £0.00 | 888/ 1000 | Details for Hyperoptic |
#3 Zen InternetNational Carrier | Openreach • CityFibre | 928.0 Mbps | 6.1 ms | Guaranteed £0.00 | 867/ 1000 | Details for Zen Internet |
#4 Plusnet+£3.00/mo April Increase | Openreach | 144.3 Mbps | 18.4 ms | +£3.00/mo April Hike | 724/ 1000 | Details for Plusnet |
| Rank & Provider | Network Infrastructure | Avg Download | Latency (Ping) | Price Lock | NetScore | Audit |
|---|---|---|---|---|---|---|
#1 Zen InternetNational Carrier | Openreach • CityFibre | 489.2 Mbps | 9.2 ms | Guaranteed £0.00 | 867/ 1000 | Details for Zen Internet |
#2 HyperopticFull Fibre Altnet | Hyperoptic | 512.6 Mbps | 4.8 ms | Guaranteed £0.00 | 888/ 1000 | Details for Hyperoptic |
#3 Community Fibre+£2.00/mo April Increase | Community Fibre | 928.0 Mbps | 6.1 ms | +£2.00/mo April Hike | 856/ 1000 | Details for Community Fibre |
#4 Plusnet+£3.00/mo April Increase | Openreach | 144.3 Mbps | 18.4 ms | +£3.00/mo April Hike | 724/ 1000 | Details for Plusnet |
*Scores recalibrate on every scheduled calculation as new verified votes arrive.Explore all 11 UK Providers →
MATHEMATICAL TRANSPARENCY
The 1000-Point Algorithmic Formula
Every provider's NetScore is calculated programmatically without human editorial intervention. Here is the strict breakdown of how points are allocated.
350 pts35%
Customer Satisfaction & Voting
Overall happiness and whether verified customers would recommend their provider, weighted toward recent votes.
Verified household votes
250 pts25%
Customer Support
How quickly and effectively problems and queries are resolved, from first contact to fix.
Resolution & contact quality
250 pts25%
Affordability & Value
Value for money, with strict penalties for mid-contract price rises and out-of-contract price surges.
Zero-Hike = max points
150 pts15%
Reliability & Performance
Day-to-day stability and real-world speeds at peak times — critical for home working and gaming.
Peak-hour performance
ETHICALLY BENCHMARKED
View All 22 Verified Deals →Affordable UK Broadband Deals
ZERO PRICE HIKE PROMISE24-mo term
Hyperoptic Fast 150
Full fibre over the Hyperoptic network
£25.00/ month (fixed)
- Download Speed
- 150 Mbps
- Upload Speed
- 150 Mbps Symmetrical
- Setup Cost
- £0.00 Free
- NetScore Grade
- 888 / 1000
VERIFIED SOCIAL TARIFFRolling 30-day
BT Broadband Home Essentials (Social)
For households on Universal Credit, Pension Credit & other eligible benefits
£15.00/ month (fixed)
- Download Speed
- 36 Mbps
- Contract Lock
- Zero Commitment
- Price Increase
- Exempt from Hikes
- NetScore Grade
- 588 / 1000
OFCOM REGULATORY DEFENSE
Consumer Rights Codex
UK telecommunications rules protect you against sluggish speeds and unexpected fees. Use our free, plain-English escalation guides.
PRICE HIKE DEFENSE
Mid-contract price rises: what your provider can and can’t do
Since January 2025, Ofcom requires broadband price rises to be set out in pounds and pence at the point of sale.
Read your price-rise rights
SWITCHING
Switching broadband with One Touch Switch
Moving to a new provider on a different network? Your new provider now handles the switch for you.
Read step-by-step procedure
SOCIAL TARIFFS
Broadband social tariffs: are you eligible?
Cheaper broadband for households receiving Universal Credit, Pension Credit and some other benefits.
Check eligibility
CITIZEN VERIFICATION INITIATIVE
Vote for your broadband provider. Keep UK telecom honest.
Takes about two minutes. Rate your provider on satisfaction, support, value and reliability — every vote is email-verified, limited to one per provider, and feeds straight into the NetScore index.